Beware of phone call scams

Have you received an automated phone call claiming that you’ve won a prize from ebookers or another well-known travel company? This is a scam. Hang up and do not give the caller any information.

What it is

The scammers typically use “spoofing” technology to make the incoming telephone number falsely appear to originate from a local area code.

Calls usually begin with a pre-recorded message claiming the caller is ebookers or another well-known travel company, and promising the recipient has “won” some type of prize or discount off travel services. These prizes, which are also fake, can include cash cards, trips, or credit for future travel.

The phone calls can be quite convincing, since the callers take steps to hide their identity and pretend to represent established businesses or organizations. However, the information you provide (such as name and address, payment information, or a social security number) goes directly to the criminal, who can then use the information to his or her own advantage.

What you can do

We’ll never call or send an email asking for your password or other personal information.

If you think you have received a fraudulent phone call

• Hang up. Do not engage with the caller. Take note of the number displayed (if available) and any other identifying information the caller provided.
• Contact us.